We help enterprises design and implement product operating models, systems, and services that deliver on strategy.

Our work spans from clarifying the real problems to solve, to embedding teams, processes, and governance that keep you responsive, efficient, and AI-ready. Clients choose us for our ability to align strategy, structure, and delivery — empowering teams, fostering collaboration, and building lasting capability. By prioritising team dynamics, governance, and business outcomes, we avoid the pitfalls of rigid processes or tech-led distractions, ensuring focus on solutions that deliver lasting value and prepare the organisation for AI-enabled ways of working.

Key Outcome Areas

Create and scale new products & services
 grounded in customer insight and measurable outcomes.

Define, document, and improve systems & processes with a focus on automation and AI readiness.

Align technology, governance, and operating models so investment and effort deliver on strategy.

Generate actionable insights about customers, value streams, and organisational performance.

Build custom product management capability tailored to your people, context, and maturity.

Organisational design for product success structuring roles, teams, and accountabilities to match strategy.

Common Organisational Challenges

Slow market response
Opportunities missed due to unclear decision rights and slow adaptation to insights.

Costly and unsuccessful products
Long build times and high spend without a clear path to value.

Unpredictable investment needs
Fluctuating delivery costs make financial planning risky.

Inconsistent product skills
Uneven capability across teams stalls progress.

Idea overload
No clear prioritisation or governance, leading to wasted resources.

Strategy–execution gap
Strong delivery capability disconnected from business and customer goals.

Capability silos
Product, design, and delivery functions operate in isolation, reducing organisational impact.

Fragmented decision-making
Critical product and investment calls are inconsistent or overly slow.

Governance gaps for AI and emerging tech
No clear guardrails or risk management for new capabilities.

Process drag
Outdated or unclear processes slow teams and block AI adoption.

Unclear or outdated organisational design Misaligned structures, roles, and accountabilities cause duplication, conflict, and delivery delays.

We’ve already helped these companies

  • “Mike has helped us to develop and embed product thinking in our platform teams at Trade Me. During the 9 months of engagement with Mike, he worked closely with our platform teams to build blueprints and exemplar implementations of an end-to-end value-driven roadmap oriented to provide outcomes for our internal customers. Mike’s knowledge of the product and platform strategy is unique. One of the highlights is Mike’s engaging approach when working with engineering managers to ensure they understand the “why” behind the Platform-as-Product concepts. He studies the culture and background of the company and localises the implementation tailored to our organisation.”

    Amir Mohtasebi - Head of Engineering TradeME

  • “With help from Mike we saw new inexperienced product owners grow with confidence and share their experiences and newfound knowledge across the team. The more experienced team members were helped to focus on key areas of challenge and navigate through them. Mike held us all accountable to the things we’d say we’d do in our coaching sessions - making sure we saw results.“

    -Phil Bowen, Programme Director DeNovo (BankWest)

  • "As a leader, Mike is a visionary. He leads organisations in self-realisation and self-discovery. Business units have done their first-walks until becoming the pioneer in quality and innovation under his influence. He teaches innovation, strategy, digital transformation, risk management, and organisational culture. His approach and methods go from philosophy to jazz, design thinking to systems thinking, agile to lean."

    Sakib Jalil PhD - Design Consultant Telstra Purple

  • "Mike Biggs is a talented communicator who loves explaining complex issues around everything from SEO to UX. If you don't have time but need a crash course on the latest trends, issues, ideas for your existing business or idea... go listen to Mike."

    Helen McCabe - Head of Lifestyle Nine Entertainment Co

  • "Financial Controllers despise spending money, right? Not always. When we see a product which delivers value for money we are happy to open the petty cash tin. This is the relationship that BresicWhitney has with Mike, and the service being provided."

    Andrew Rowley-Bates - Financial Controller at BresicWhitney

  • "Mike is an inspirational leader who’s knowledgable and full of great insights. He is open to ideas and feedback, and really cares about people and the culture we weaved together. He challenges his team to excel themselves and constantly encourages and guides them to grow. It’s been wonderful to work with him."

    Eva Liu - Lead Consultant at Telstra Purple